Updated 08/29/2023 7:30 EST
BASIC PREP TIPS
TRACKING
ALL FLORIDA INSURANCE COMPANY CLAIM NUMBERS
https://www.floir.com/siteDocuments/FLPropertyCompaniesContact.pdf
OUR COMPANIES **Updated for Idalia Hurricane**
MAKE SURE TO HAVE YOUR POLICY NUMBER BEFORE THE CLAIM
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HOMEOWNERS CLAIMS |
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Claim Numbers |
CLAIM PORTALS |
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Auto-Owners/Owners/Southern-Owners |
1-800-527-8299 After Hours 1-888-252-4626 |
https://www.auto-owners.com/claims/property-claims https://www.auto-owners.com/claims/catastrophe-claims |
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American Integrity |
1-866-277-9871 |
Customers are also welcome to call our 24/7 dedicated hurricane claims number: 844-My-AIIC-1 (844-692-4421) |
Our Preferred Contractor Network American Integrity has partnered with Preferred Repair Network to help customers find vetted and licensed contractors who guarantee their work - giving them peace of mind about the repair process. Preferred Repair Network can help your customers with services such as:
Reach out to your TSM if you have questions or need information as we work together to assist our customers during this challenging time.
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American Mobile Insurance Exchange |
844-631-7819 |
844-631-7819 |
K2 Claims Services (K2CS) is our exclusive claims handling partner, having over 30 years of experience handling Mobile Home claims in Florida.
Agents (and Insureds) can file claims 24/7 via:
Other Important things to remember:
Please know that the American Mobile and K2CS teams will be doing everything we can to make the claim process as easy as possible. We have mobilized our dedicated catastrophe team and will start getting inspections scheduled as soon as it is safe to do so.
For more information on the Home Repair Program through Contractor Connection, please click HERE.
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American Strategic/Ark Royal - Progressive |
1-866-ASI-LOSS 1-866-274-5677 |
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https://www.americanstrategic.com/claims-center/report-a-claim |
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American Traditions/Modern USA |
Phone: 866-270-8430 Fax: 866-725-5051 |
866-270-8430 |
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Anchor Insurance Company |
flclaims@relyonanchor.com |
844-365-5588 |
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Citizens |
1-866-411-2742 |
Claims Hotline � 866.411.2742 |
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Florida Peninsula |
1-866-549-9672 |
https://www.floridapeninsula.com/Your-Account?returnurl=/Claims/Report-a-Claim-Redirect/ |
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Frontline |
HURRICANE CLAIMS: 1-866-673-0623 NON-HURRICANE CLAIMS: 1-800-675-0145
BY PHONE File a claim by calling (800) 675-0145 |
https://claims.frontlineinsurance.com/#/choice-op
Login and begin the claim process straight from your account. Be sure you have your policy number and the property�s zip code
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Heritage |
Claims: 1-855-415-7120 |
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Homeowners Choice |
1-866-324-3138 |
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Irving B Green |
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https://ibgreen.com/claims-hurricane-procedures/
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Liberty American |
Claims: 1-888-993-8911 |
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MetLife |
24/7 claims resource line: 1-800-854-6011 - Business auto claims: 1-888-231-1497 |
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Olympus |
1-866-281-2242 |
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Progressive |
1-800-274-4499 Home & Property |
https://www.americanstrategic.com/claims-center/report-a-claim |
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Safeco |
Claims: 1-800-322-3226 |
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SafePoint |
1-855-claim15 1-855-252-4615 |
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http://www.safepointins.com/claims_information_after_loss.html
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Sawgrass |
1-877-853-4430 |
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Southern Fidelity |
1-866-874-7342 |
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Stillwater |
1-800-220-1351 |
Claims: 1-800-220-1351 |
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Tower Hill |
Emergency repair services (i.e., water removal; tarp roof; board up broken windows), please refer them to our preferred vendor service CastleCare at 844.TOWER.11 (844.869.3711). The CastleCare Call Center for emergency repair services is available to customers 24/7 necessary |
PROPERTY Personal Lines 800.342.3407 PROPERTY Emerald Premier 888.844.4292 FLOOD Private (Lloyd's) 800.342.3407 |
PROPERTY Personal Lines 800.342.3407 THIG.com/Report PROPERTY Emerald Premier 888.844.4292 THIG.com/Report FLOOD Private (Lloyd's) 800.342.3407 THIG.com/Report WATERCRAFT (SkiSafe) 800.225.6560 SkiSafe.com PROPERTY Commercial Lines 800.342.3407 commercialclaims@thig.com |
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United Property and Casualty |
1-800-861-4370 |
1-888-CLM-DEPT (888-256-3378) |
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Universal Property and Casualty |
Claims: 1-800-425-9113 Option 2 & 1-954-958-1205 |
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FLOOD CLAIMS |
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ASI American Strategic |
1-866-ASI-LOSS 866-274-5677 |
Customers affected by the storm, click here to report a claim or call us at 866-ASI-LOSS. Please note that many homes do not have the same insurer for wind coverage and flood coverage. It is important that you report to the correct carrier if your home suffers wind or flood damage. |
https://www.americanstrategic.com/claims-center/report-a-claim
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FEMA |
1-800-767-4341 |
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Hartford |
1-800-243-5860 |
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Liberty American |
1-888-993-8911 |
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Neptune Flood |
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727-202-4815 support@neptuneflood.com |
https://neptuneflood.com/report-a-claim/
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Tower Hill |
1-800-342-3407 |
Call 24 hours a day: 800.342.3407 |
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Wright Fidelity National Flood Insurance Company |
1-800-725-9472 |
Claims: 1-800-725-9472 Text 727-777-7706 |
Email floodclaims@weareflood.com Online http://www.wrightflood.com/claims.html Without a policy number: call the claims department at 1 (800) 725-9472 and provide the insured name and address and date of your flood loss. |
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AUTO CLAIMS |
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Auto-Owners/Owners/Southern-Owners |
1-800-527-8299 After Hours 1-888-252-4626 |
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https://www.auto-owners.com/claims/catastrophe-claims |
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MetLife |
1-800-854-6011 |
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Progressive |
Auto claims: 1-800-274-4499 - Renters: 1-844-641-0816 - Manufactured homes FL: 1-800-925-2886 |
Customers affected by Hurricane Dorian in Florida. https://www.progressive.com/claims/catastrophe-claims/ 1-800-776-4737 |
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Safeco |
1-800-332-3226
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https://www.safeco.com/claims/auto-claims
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