Updated 08/29/2023 7:30 EST

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BASIC PREP TIPS

 

TRACKING

 

ALL FLORIDA INSURANCE COMPANY CLAIM NUMBERS

               https://www.floir.com/siteDocuments/FLPropertyCompaniesContact.pdf

 

OUR COMPANIES  **Updated for Idalia Hurricane**

 MAKE SURE TO HAVE YOUR POLICY NUMBER BEFORE THE CLAIM

HOMEOWNERS CLAIMS

 

Claim Numbers

 CLAIM PORTALS

Auto-Owners/Owners/Southern-Owners

1-800-527-8299

After Hours 1-888-252-4626

https://www.auto-owners.com/hurricane-resources

https://www.auto-owners.com/claims/property-claims

https://www.auto-owners.com/claims/catastrophe-claims

American Integrity

1-866-277-9871   

Customers are also welcome to call our 24/7 dedicated hurricane claims number: 844-My-AIIC-1 (844-692-4421)

http://AIClaimsPortal.com

 

Our Preferred Contractor Network

American Integrity has partnered with Preferred Repair Network to help customers find vetted and licensed contractors who guarantee their work - giving them peace of mind about the repair process. Preferred Repair Network can help your customers with services such as:

 

  • Water Mitigation
  • Tarping
  • Board-up
  • Restoration
  • Mold Remediation
  • Tree Removal
  • Temporary Accommodations
  • Roofing

 

Reach out to your TSM if you have questions or need information as we work together to assist our customers during this challenging time.

 

 

 

 

American Mobile Insurance Exchange

844-631-7819

844-631-7819

K2 Claims Services (K2CS) is our exclusive claims handling partner, having over 30 years of experience handling Mobile Home claims in Florida.

 

Agents (and Insureds) can file claims 24/7 via: 

 

Other Important things to remember:

  • To expedite the claim reporting process, please have the policy number available.
  • For Emergency Services, please ask the K2CS claims representative or contact Contractor Connection directly at: 1.800.525.7671 or online at www.contractorconnection.com.
  • Please indicate when filing the claim that the claim is related to HURRICANE IAN. 

 

Please know that the American Mobile and K2CS teams will be doing everything we can to make the claim process as easy as possible. We have mobilized our dedicated catastrophe team and will start getting inspections scheduled as soon as it is safe to do so. 

 

For more information on the Home Repair Program through Contractor Connection, please click HERE.

 

 

American Strategic/Ark Royal - Progressive

1-866-ASI-LOSS

1-866-274-5677

 

https://www.americanstrategic.com/claims-center/report-a-claim

American Traditions/Modern USA

Phone: 866-270-8430

Fax: 866-725-5051

 866-270-8430

https://www.jergermga.com/

Anchor Insurance Company

flclaims@relyonanchor.com

 844-365-5588

Citizens

1-866-411-2742

https://www.citizensfla.com/storms

 Claims Hotline � 866.411.2742

https://www.citizensfla.com/report-a-claim

Florida Peninsula

1-866-549-9672 

 https://www.floridapeninsula.com/Your-Account?returnurl=/Claims/Report-a-Claim-Redirect/

https://www.floridapeninsula.com/

Frontline

 

HURRICANE CLAIMS: 1-866-673-0623

NON-HURRICANE CLAIMS: 1-800-675-0145

 

 

 BY PHONE

File a claim by calling

(800) 675-0145

https://claims.frontlineinsurance.com/#/choice-op

 

 

Login and begin the claim process straight from your account. Be sure you have your policy number and the property�s zip code 

Login here

 

 

 

https://mcusercontent.com/48a61f6f46bd5d8a61d0270b2/files/eced0082-5b49-0a2a-4be7-a14f67f6f0f3/AssignmentOfBenefits_003_.pdf

https://mcusercontent.com/48a61f6f46bd5d8a61d0270b2/files/7956cf48-0257-388a-a95b-b56c0fb4833c/Disaster_Fraud_Brochure.pdf

 

Heritage

Claims: 1-855-415-7120

 

 https://www.heritagepci.com/claims/

Homeowners Choice

1-866-324-3138

 

www.hcpci.com/

Irving B Green

 

 

https://ibgreen.com/claims-hurricane-procedures/

 

Liberty American

Claims: 1-888-993-8911

 

 

MetLife

24/7 claims resource line: 1-800-854-6011

- Business auto claims: 1-888-231-1497

 

https://www.metlife.com/

Olympus

1-866-281-2242

 

www.olympusinsurance.com/file-a-claim/

Progressive

1-800-274-4499 Home & Property

https://www.americanstrategic.com/claims-center/report-a-claim

Safeco

Claims: 1-800-322-3226

 

 

SafePoint

1-855-claim15

1-855-252-4615

 

http://www.safepointins.com/claims_information_after_loss.html

 

Sawgrass

1-877-853-4430

 

https://www.sawgrassmutual.com/

Southern Fidelity

1-866-874-7342

 

www.southernfidelityins.com/

Stillwater

1-800-220-1351

 Claims:  1-800-220-1351

https://stillwaterinsurance.com/

Tower Hill

Emergency repair services (i.e., water removal; tarp roof; board up

broken windows), please refer them to our preferred vendor service CastleCare at

844.TOWER.11 (844.869.3711). The CastleCare Call Center for emergency repair services is

available to customers 24/7 necessary

PROPERTY Personal Lines  800.342.3407

PROPERTY Emerald Premier  888.844.4292

FLOOD Private (Lloyd's) 800.342.3407

https://www.thig.com/claims/

PROPERTY Personal Lines  800.342.3407 THIG.com/Report

PROPERTY Emerald Premier  888.844.4292 THIG.com/Report

FLOOD Private (Lloyd's) 800.342.3407 THIG.com/Report

WATERCRAFT (SkiSafe) 800.225.6560 SkiSafe.com

PROPERTY Commercial Lines 800.342.3407  commercialclaims@thig.com

United Property and Casualty

1-800-861-4370

 1-888-CLM-DEPT (888-256-3378)

https://www.upcinsurance.com/policyholders

https://www.upcinsurance.com/

Universal Property and Casualty

Claims: 1-800-425-9113 Option 2 & 1-954-958-1205

 

https://universalproperty.com/

https://universalproperty.com/claims

 

 

 

 

FLOOD CLAIMS

 

 

 

ASI  American Strategic

1-866-ASI-LOSS 

866-274-5677

Customers affected by the storm, click here to report a claim or call us at 866-ASI-LOSS. Please note that many homes do not have the same insurer for wind coverage and flood coverage. It is important that you report to the correct carrier if your home suffers wind or flood damage.

https://www.americanstrategic.com/claims-center/report-a-claim

 

FEMA

1-800-767-4341

 

https://www.fema.gov/national-flood-insurance-program

Hartford

1-800-243-5860

 

https://www.thehartford.com/claims

Liberty American

1-888-993-8911

 

https://www.phly.com

Neptune Flood

 

727-202-4815

support@neptuneflood.com

https://neptuneflood.com/report-a-claim/

 

Tower Hill

1-800-342-3407

Call 24 hours a day: 800.342.3407

https://www.thig.com/storm-center/

https://www.thig.com/

Wright

Fidelity National Flood Insurance Company

1-800-725-9472

 Claims:  1-800-725-9472

Text 727-777-7706

Email floodclaims@weareflood.com

Online http://www.wrightflood.com/claims.html

Without a policy number: call the claims department at 1 (800) 725-9472 and provide the insured name and address and date of your flood loss.

 

 

 

 

AUTO CLAIMS

 

 

 

Auto-Owners/Owners/Southern-Owners

1-800-527-8299

After Hours 1-888-252-4626

 

www.auto-owners.com/

https://www.auto-owners.com/claims/catastrophe-claims

MetLife

1-800-854-6011

 

https://www.metlife.com/

Progressive

Auto claims: 1-800-274-4499

- Renters: 1-844-641-0816

- Manufactured homes FL: 1-800-925-2886

Customers affected by Hurricane Dorian in Florida. https://www.progressive.com/claims/catastrophe-claims/

1-800-776-4737

https://www.progressive.com/claims/process/

Safeco

1-800-332-3226

 

 

https://www.safeco.com/claims/auto-claims